Last updated on October 27 May , 2023
Introduction to Privacy Policy
This privacy policy (the "PRIVACY POLICY") applies to your use of the website of OKAYPE hosted
at okaype.com, the Services (as defined under the OKAYPE "Terms of Use") and
OKAYPE applications on mobile platforms (Android, Blackberry,
Windows Phone, iOS etc.) (collectively ("OKAYPE" or "WEBSITE")),
but does not apply to any third party websites that may be linked
to them, or any relationships you may have with the businesses
listed on OKAYPE.
The terms "WE", "OUR" and "US" refer to OKAYPE and the terms "YOU", "YOUR" and "USER" refer to you, as a user of OKAYPE. The term "PERSONAL INFORMATION" means information that you provide to us which personally
identifies you to be contacted or identified, such as your name,
phone number, email address, and any other data that is tied to
such information. Our practices and procedures in relation to the
collection and use of Personal Information have been set-out below
in order to ensure safe usage of the Website for you.
We have implemented reasonable security practices and procedures
that are commensurate with the information assets being protected
and with the nature of our business. While we try our best to
provide security that is better than the industry standards,
because of the inherent vulnerabilities of the internet, we cannot
ensure or warrant complete security of all information that is
being transmitted to us by you. By visiting this Website, you
agree and acknowledge to be bound by this Privacy Policy and you
hereby consent that we will collect, use, process and share your
Personal Information in the manner set out herein below. If you do
not agree with these terms, do not use the Website.
It is clarified that the terms and conditions that are provided
separately, form an integral part of your use of this Website and
should be read in conjunction with this Privacy Policy.
Information we collect and how we use it
We collect, receive and store your Personal Information. If you
provide your third-party account credentials ("THIRD PARTY ACCOUNT INFORMATION") to us, you understand that some content and information in
those accounts may be transmitted to your account with us if you
authorise such transmissions and that Third Party Account
Information transmitted to us shall be covered by this Privacy
Policy. You may opt to not provide us with certain information,
however that will restrict you from registering with us or
availing some of our features and services.
We use commercially reasonable efforts to ensure that the
collection of Personal Information is limited to that which is
necessary to fulfill the purposes identified below. If we use or
plan to use your information in a manner different than the
purpose for which it is collected, then we will ask you for your
consent prior to such use.
The Personal Information collected will be used only for the
purpose of enabling you to use the services provided by us, to
help promote a safe service, calibrate consumer interest in our
products and services, inform you about online offers and updates,
troubleshoot problems, customize User experience, detect and
protect us against error, fraud and other criminal activity,
collect money, enforce our terms and conditions, and as otherwise
described to you at the time of collection of such
information.
Account information of Merchants
If you create an account to take advantage of the full range of
services offered on OKAYPE, we ask for and record Personal
Information such as your name, email address and mobile number. We
may collect and store your Sensitive Personal Data or Information
(such as any financial information including inter alia credit
card, debit card details, bank account and know your customer
("KYC") documents as per RBI regulations and any other information as
may be applicable) that the User may opt to save in the User
account created with OKAYPE]. We use your email address to send
you updates, news, and newsletters (if you willingly subscribe to
the newsletter during signup, or anytime after signup) and contact
you on behalf of other Users (such other Users who send you friend
requests, personal messages, or other social collaboration based
events). [If you do not want to receive communications from us
that are not relevant to you or your use of our services, please
click on the unsubscribe link provided at the bottom of such
e-mails sent to you by us. We use your mobile numbers to send you
transaction alerts and SMS alerts based on your preferences. If
you do not wish to receive such SMSs from us, please notify us
at okaype.com/support to stop receiving SMSs from us. OKAYPE assures that your
Personal Information will not be made public or sold to any third
party.
The User shall have an option to erase any information provided
by the User including Personal Information. If a User opts for the
said option of erasure, OKAYPE shall delete all stored information
of the User from its servers.
Customer Information
We also store customer information of customers such as address,
mobile number, Third Party Wallet details, Card Details and email
address making payments through OKAYPE checkouts. However, only
when customer chooses to share the information on the businesses
powered with OKAYPE applications we share the information to
respective businesses. However, OKAYPE is not liable in any way
for any misuse of this information by the business or people
related to the businesses to whom the information is shared by the
customer.
Activity
We record information relating to your use of OKAYPE, such as the
searches you undertake, the pages you view, your browser type, IP
address, location, requested URL, referring URL, and timestamp
information. We use this type of information to administer OKAYPE
and provide the highest possible level of security and service to
you. We also use this information in the aggregate to perform
statistical analyses of User behavior and characteristics in order
to measure interest in and use of the various areas of OKAYPE.
However, you cannot be identified from this aggregate
information.
We own all the intellectual property rights associated with the
Website and its contents. No right, title or interest in any
downloaded material is transferred to you as a result of any such
downloading or copying. The Website is protected by copyright as a
collective work and/ or compilation (meaning the collection,
arrangement, and assembly) of all the content on this Website,
pursuant to applicable law.
Our logos, product and service marks and/ or names, trademarks,
copyrights and other intellectual property, whether registered or
not ("OUR IP") are exclusively owned by us. Without our prior written
permission, you agree to not display and/ or use Our IP in any
manner. Nothing contained in this Website or the content, should
be construed as granting, in any way to the User, any license or
right or interest whatsoever, in and/ or to Our IP, without our
express written permission.
Cookies
We send cookies to your computer in order to uniquely identify
your browser and improve the quality of our service. The term
"cookies" refers to small pieces of information that a website
sends to your computer's hard drive while you are viewing the
site. We may use both session cookies (which expire once you close
your browser) and persistent cookies (which stay on your computer
until you delete them). Persistent cookies can be removed by
following your browser help file directions. If you choose to
disable cookies, some areas of OKAYPE may not work properly or at
all. OKAYPE uses third party tools, who may collect anonymous
information about your visits to OKAYPE using cookies, and
interaction with OKAYPE products and services. Such third parties
may also use information about your visits to OKAYPE products and
services and other web sites to target advertisements for OKAYPE's
products and services. No Personal Information is collected or
used in this process. These third parties do not know or have
access to the name, phone number, address, email address, or any
Personal Information about OKAYPE's Users. OKAYPE Users can
opt-out of sharing this information with third parties by
deactivating cookies, the process of which varies from browser to
browser. Please refer to the help file of your browser to
understand the process of deactivating cookies on your
browser.
Enforcement
We may use the information we collect in connection with your use
of OKAYPE (including your Personal Information) in order to
investigate, enforce, and apply our terms and conditions and
Privacy Policy.
Transfer of information
We do not share your Personal Information with any third party
apart from financial institutions such as banks, RBI or other
regulatory agencies (as may be required) and to provide you with
services that we offer through OKAYPE, conduct quality assurance
testing, facilitate creation of accounts, provide technical and
customer support, or provide specific services, such as
synchronization of your contacts with other software applications,
in accordance with your instructions. These third parties are
required not to use your Personal Information other than to
provide the services requested by you.
We may share your Personal Information with our parent company,
subsidiaries, joint ventures, or other companies under a common
control (collectively, the "AFFILIATES") that we may have now or in the future, in which case we will
require them to honor this Privacy Policy. If another company
acquires our company or our assets, that company will possess your
Personal Information, and will assume the rights and obligations
with respect to that information as described in this Privacy
Policy. We may disclose your Personal Information to third parties
in a good faith belief that such disclosure is reasonably
necessary to (a) take action regarding suspected illegal
activities; (b) enforce or apply our terms and conditions and
Privacy Policy; (c) comply with legal process, such as a search
warrant, subpoena, statute, or court order; or (d) protect our
rights, reputation, and property, or that of our Users,
Affiliates, or the public. Please note that we are not required to
question or contest the validity of any search warrant, subpoena
or other similar governmental request that we receive.
We may disclose information in the aggregate to third parties
relating to User behavior in connection with actual or prospective
business relationship with those third parties, such as
advertisers and content distributors. For example, we may disclose
the number of Users that have been exposed to, or clicked on,
advertising banners.
Links
References on this Website to any names, marks, products or
services of third parties or hyperlinks to third party websites or
information are provided solely for your convenience and do not in
any way constitute or imply our endorsement, sponsorship or
recommendation of the third party, information, product or
service. Except as set forth herein, we do not share your Personal
Information with those third parties, and are not responsible for
their privacy practices. We suggest you read the privacy policies
on all such third party websites.
User access of Personal Information
As a registered OKAYPE User, you can modify some of your Personal
Information and your privacy preferences by accessing the
"Account" section of this Website.
Security
Your account is password protected. We use industry standard
measures to protect the Personal Information that is stored in our
database. We follow industry standard best practices on
Information Security, as also mentioned in our website. We limit
the access to your Personal Information to those employees and
contractors who need access to perform their job function, such as
our customer service personnel. If you have any questions about
the security on OKAYPE, please contact us at
disclosures@okaype.com.
You hereby acknowledge that OKAYPE is not responsible for any
intercepted information sent via the internet, and you hereby
release us from any and all claims arising out of or related to
the use of intercepted information in any unauthorized
manner.
Terms and modifications to this Privacy Policy
Our Privacy Policy is subject to change at any time without
notice. To make sure you are aware of any changes, please review
this policy periodically. These changes will be effective
immediately on the Users of OKAYPE. Please note that at all times
you are responsible for updating your Personal Information,
including to provide us with your most current e-mail
address.
If you do not wish to permit changes in our use of your Personal
Information, you must notify us promptly that you wish to
deactivate your account with us. Continued use of OKAYPE after any
change/ amendment to this Privacy Policy shall indicate your
acknowledgement of such changes and agreement to be bound by the
terms and conditions of such changes.
Applicable law
Your use of this Website will be governed by and construed in
accordance with the laws of India. The Users agree that any legal
action or proceedings arising out of your use may be brough
exclusively in the competent courts/ tribunals having jurisdiction
in India and irrevocably submit themselves to the
jurisdiction of such courts/ tribunals.
Complaints and Grievance Redressal
If you contact us to provide feedback, register a complaint, or
ask a question, we will record any Personal Information and other
content that you provide in your communication so that we can
effectively respond to your communication. Any complaints or
concerns in relation to your Personal Information or content of
this Website or any dispute or breach of confidentiality or any
proprietary rights of User during use of the Website or any
intellectual property of any User should be immediately informed
to the Grievance cum Nodal Officer at the co-ordinates mentioned
below in writing or by way of raising a grievance ticket through
the hyperlink mentioned below: